Schools Program Terms & Conditions

ENROLMENT:
Enrolment is an agreement to participate in the “Schools Program” as facilitated by the Central Coast Conservatorium of Music, in your school and during the four school terms of the calendar year.
An enrolment becomes valid, and lessons can commence when the completed and signed Online Enrolment Form is submitted via the Conservatorium’s website https://centralcoastconservatorium.com.au/ and the account is fully paid, or a direct debit payment arrangement via Payleadr is entered into.

Enrolment is a commitment to attend lessons and/or band rehearsals each week and students will be billed accordingly. Enrolments will automatically roll over from one term to the next unless the Conservatorium is notified in writing via email with two week’s notice that an enrolment is to be cancelled.

TERM FEES AND PAYMENT:
An invoice for enrolled students will be issued in advance of the first lesson of each term and will be emailed to the primary account holder.

We offer the following payment options:
1. Tuition fees to be paid in full prior to the commencement of lessons, or
2. A direct debit payment facility, offered by Payleadr, must be in place prior to the commencement of lessons. The facility repayments will ensure that the fees will be paid in full by week 8 of term.  Please contact administration on 02 4324 7477 for details.

Students will not be enrolled and cannot attend band or tutorials until one of the two fee options has been satisfied.

The Conservatorium offers support for those experiencing financial hardship. Please contact the office on 02 4324 7477 for details.

MISSED LESSONS:
It is expected that students enrolled with the Conservatorium’s Schools Program will commit to attending the full term’s lessons. Lesson fees are payable regardless of attendance and failure to attend a lesson and/or a band rehearsal does not warrant a credit or a refund.

The Conservatorium guarantees to deliver a minimum average of 8 weeks of lessons per term throughout the calendar year. Where the 8 week minimum is not met due to the Conservatorium not being able to provide a music teacher for a scheduled lesson, students will be offered a “make-up” lesson in the first instance or where this is not possible, a credit or refund will be provided.

In exceptional circumstances (e.g. serious illness or injury), a leave of absence may be arranged and if approved term fees may be suspended. Notification needs to be given to the Conservatorium in writing prior to the leave of absence or normal fees will still be applicable regardless of attendance.

WITHDRAWAL FROM THE PROGRAM:
Notification of intention to withdraw from the program must be made in writing to the Conservatorium’s administration office or to the Schools Program Administrator at least two weeks prior to ceasing the program. Lesson fees will still be payable until formal notice is given and the two weeks notice period has passed.

The Conservatorium reserves the right to discontinue a student’s enrolment at any time for reasons including, but not limited to: poor attendance, non-payment of fees, lack of interest, or disruptive behaviour. If a student is discontinued from the program for non-payment of fees, the student may be allowed to continue once all fees are paid.

INSTRUMENT HIRE:
Where an instrument is being hired from the Conservatorium it is the responsibility of the hirer to ensure the instrument is looked after and returned in the same condition as it was received. Accidental or intentional damage to the instrument or a return of the instrument with parts missing, will result in the hirer paying for repair and/or replacement costs in addition to the standard hire fees.

Where an instrument requires repair or servicing due to normal use and is deemed not to be the fault of the student, the instrument must be returned to the Conservatorium for management of these repairs and a replacement instrument will be made available.

Hired instruments are not to be taken to any independent repairer without prior written approval by the Conservatorium. Where an instrument is taken to a repairer without this approval, all associated costs for the repair or service will be the responsibility of the hirer. Upon discontinuation from the Schools Program, any hired instrument is required to be returned promptly to the Conservatorium or the student’s teacher. Hire fees will continue to be payable until the instrument is returned.

HOW TO MAKE PAYMENTS:
The fee payment methods are as follows:
● Secure online card payment via the Conservatorium website, by using this link: https://centralcoastconservatorium.com.au/online-payment-form/

• Direct deposit to the Conservatorium’s bank account: A/C name: Central Coast Conservatorium Inc. BSB: 062544 (Commonwealth Bank, Gosford) A/C number: 28015086.
  Please ensure to use the invoice number/s and your family name (surname) as the payment reference so that we can apply the payment against your account promptly.
• Credit card payment by phoning on (02) 4324 7477 during office hours (Mon – Fri 9.00am to 5.00pm).
• Complete a PayLeadr direct debit application provided by the Conservatorium.

 CHILD PROTECTION:
All Conservatorium teachers and administration staff have completed a NSW Working with Children Check as per the requirements of the NSW Office of the Children’s Guardian. All staff also complete annual Child Protection Awareness Training.

The Conservatorium reserves the right to alter, decline or cancel any of its courses or programs or to change the music teacher for any tuition at any time. Use of Conservatorium services implies agreement to these Terms and Conditions.

If you have any questions regarding these Terms and Conditions, please call the Conservatorium on (02) 4324 7477.