Schools Program Terms & Conditions

2022 TERMS AND CONDITIONS OF ENROLMENT
for
SCHOOLS PROGRAM STUDENTS

ENROLMENT:
Enrolment is an agreement to participate in the “Schools Program” as facilitated by the Central Coast Conservatorium of Music, in your school and during the four school terms of the calendar year.
An enrolment becomes valid, and lessons can commence when the completed and signed Online Enrolment Form is submitted via the Conservatorium’s website.

Enrolment is a commitment to attend lessons and/or band rehearsals each week and students will be billed accordingly. Enrolments will automatically roll over from one term to the next unless the Conservatorium is notified in writing via email and with two week’s notice, that an enrolment is to be cancelled.

TERM FEES AND PAYMENT:
An invoice for enrolled students will be issued in advance of the first lesson of each term and will be emailed to the primary account holder.

We offer the following payment options:
1. Tuition fees to be paid in full prior to the end of any given term, in order to secure an Early Birdy Discount rate for the following term.
2. Tuition fees to be paid in full at the standard rate by no later than week 2 of each term.
3. A weekly, fortnightly or monthly payment plan to be entered into which is valid once an agreement in writing has been acknowledged by both parties. The agreement will specify instalment dates and amounts and must ensure the full term’s fees are paid by no later than the end of the current term.

Failure to adhere to the instalment agreement or a failure to have fees paid in full by the due dates may lead to the student being suspended from the program until arrears are met. A full list of fees is available from our website.

MISSED LESSONS:
It is expected that students enrolled with the Conservatorium’s Schools Program will commit to attending the full term’s lessons. Lesson fees are payable regardless of attendance and failure to attend a lesson and/or a band rehearsal does not warrant a credit or a refund.

The Conservatorium guarantees to deliver a minimum average of 8 weeks of lessons per term throughout the calendar year. Where the 8 week minimum is not met due to the Conservatorium not being able to provide a music teacher for a scheduled lesson, students will be offered a “make-up” lesson in the first instance or where this is not possible, a credit or refund will be provided.

In exceptional circumstances (e.g. serious illness or injury), a leave of absence may be arranged and if approved term fees may be suspended. Notification needs to be given to the Conservatorium in writing prior to the leave of absence or normal fees will still be applicable regardless of attendance.

WITHDRAWAL FROM THE PROGRAM:
Notification of intention to withdraw from the program must be made in writing to the Conservatorium’s administration office or to the Schools Program Administrator with at least two week’s notice given. Lesson fees will still be payable up until formal notice is given and including the period of two weeks notice.

The Conservatorium reserves the right to discontinue a student’s enrolment at any time for reasons including, but not limited to: poor attendance, non-payment of fees, lack of interest, or disruptive behaviour. If a student is discontinued from the program for non-payment of fees, the student may be allowed to continue once all fees are paid.

INSTRUMENT HIRE:
Where an instrument is being hired from the Conservatorium it is the responsibility of the hirer to ensure the instrument is looked after and returned in the same condition as it was received. Accidental or intentional damage to the instrument or a return of the instrument with parts missing, will result in the hirer paying for all repair and/or replacement costs on top of the usual hire fees.

Where an instrument requires repair or servicing due to normal use and is deemed not to be the fault of the student, the instrument must be returned to the Conservatorium for management of these repairs and a replacement instrument will be made available at no extra cost.

Hired instruments are not to be taken to any independent repairer without prior written approval by the Conservatorium. Where an instrument is taken to a repairer without this approval, all associated costs for the repair or service will be the responsibility of the hirer. Upon discontinuation from the Schools Program, any hired instrument is required to be returned promptly to the Conservatorium. Hire fees will continue to be liable until the instrument is returned.

HOW TO MAKE PAYMENTS:
The fee payment methods are as follows:
● Secure online card payment via the Conservatorium website, by using this link: https://centralcoastconservatorium01.worldsecuresystems.com/secure-payment

● Direct deposit to the Conservatorium’s bank account: A/C name: Central Coast Conservatorium Inc. BSB: 062544 (Commonwealth Bank, Gosford) A/C number: 28015086.
Please ensure to use the invoice number/s and your family name (surname) as the payment reference so that we can apply the payment against your account promptly.

● Credit card payment by phoning on (02) 4324 7477 during office hours (Mon – Fri 9.00am to 5.00pm).

CHILD PROTECTION:
All Conservatorium teachers and administration staff have completed a NSW Working with Children Check as per the requirements of the NSW Office of the Children’s Guardian. All staff also complete annual Child Protection Awareness Training.

COVID VACCINES:
All of our Conservatorium teachers and conductors are fully vaccinated with recognised COVID-19 Vaccines.

The Conservatorium reserves the right to alter, decline or cancel any of its courses or programs or to change the music teacher for any tuition at any time. Use of Conservatorium services implies agreement to these Terms and Conditions.

If you have any questions regarding these Terms and Conditions, please call the Conservatorium on (02) 4324 7477.